Enhanced Recipes
Categories
Articles
Do I need to slowly introduce this to my pet?
If your pet was previously on our Freeze-Dried food, the transition period is not necessarily a requirement. For those with known digestion sensitivities we recommend a small transition period of 3-7 days. Click here for more info...
Have the feeding guidelines changed?
We took the opportunity to review how we calculated the product feeding guides. We have continued to use AAFCO guidelines to calculate the product energy and daily calorie requirements. Our philosophy is that each pet's daily food requirements vary d
Why did you reformulate your recipes?
Click here to see our "why"...
Are the new recipes suitable for pets with specific health issues?
Our products are not formulated for specific health requirements; we recommend consulting with your vet to determine whether our recipes are best suited for your pet's needs.
Will every recipe include Green Lipped Mussels?
Yes, New Zealand Green Lipped Mussels are included in all our complete & balanced diets. Click here for more
Have you changed any sourcing of your ingredients?
We have not changed any sourcing of our ingredients and continue to use our trusted approved suppliers.
Will there be egg included in the new recipes?
There is NO egg present in any of our new recipes.
Refunds & Returns - Can I exchange the current recipe for the new recipe?
Our current products are while stock lasts; this depends on product availability in our warehouse. See here for more information
Subscription Returns - My pet didn't like the new recipe I received on my subscription
Please reach out to our team for any return and refund queries:. [email protected]. [email protected]
How do I know which stores have the old or new recipe?
From now, we are only manufacturing our new formula; our old recipes are while stocks last. The availability of our old recipe may vary with our retailers, so we recommend checking with our online retailers or calling the store ahead..
Will the packaging be different? How will I know if I am buying the new or old recipe online?
Yes, the packaging of our new formula will look different to how it previously looked; the product listed and shown on the website should reflect accurately the product you will be receiving. If you are concerned about the items in your order, please
Key Differences Old vs New
You can check out all the key differences and improvements for each product here - Key Differences